We are so thankful for your business and we are committed to providing excellent customer service. We are happy to give a

n exchange on damaged products. Due to the nature of our products, All sales are final, no refunds. 

If you have received damaged products from shipping, please contact Simplistic HairCare LC by emailing us at sales@simplistichaircare.com with your order number/name and send us the damaged product within 5 days of receiving your order.